Return & Refund Policy

Return Eligibility and Timeframe

HARRY'S accepts return requests only if submitted within 30 days from the day you receive your order. To be eligible for a return, all products must:

Remain unused and in their original condition
Be returned in the original packaging, when applicable
Include all accessories, components, and materials originally provided
Show no damage caused by improper use or handling

Products failing to meet these criteria may not be accepted for return.

Non-Returnable Items

The following cannot be returned to HARRY'S:

Personalized or customized products
Digital or downloadable goods
Clearance items or products sold as final sale
Items that have been used, altered, assembled, or damaged after delivery

How to Start a Return

Submit your request for return within 30 days of order receipt.
Make sure the item is unused and repackaged as originally received.
Ship the product back to HARRY'S at your cost, unless your return is due to an incorrect shipment or a confirmed product defect.

After HARRY'S receives your returned item, it will be inspected to determine if it qualifies for a refund.

Refund Process

Once your returned product passes inspection, HARRY'S will credit the refund to your original payment method. Please allow 5-10 business days for the refund to appear in your account. Processing times may vary depending on your payment provider.

Returns Due to Errors or Defects

If you receive an incorrect, defective, damaged, or incomplete item from HARRY'S, please keep the product and all original packaging intact. Contact us immediately for instructions on how to proceed.